Frequently Asked Questions (FAQ)
What services do you offer and in what areas?
At Clean Scapes, we specialise in fencing, retaining walls, paving, turfing, garden beds, drainage, and general landscaping. We also provide site preparation, tight-access excavation, and custom outdoor projects tailored to your space. We predominantly service the Gold Coast and South Brisbane areas, but are happy to travel for larger or more substantial projects.
Do you offer free quotes?
Yes, we sure do! We provide free, no-obligation quotes tailored to your specific project needs. After a site visit, we’ll supply a formal written quote that’s valid for 14 days, as prices may vary depending on material and supplier costs.
Do I need council approval for fencing or retaining walls?
Sometimes, yes—typically for retaining walls over 1 metre or fences over 2 metres. While we don’t handle council applications ourselves, we can advise you if one is required and point you in the right direction to get it sorted.
Are you licensed and insured?
Yes. Clean Scapes is fully licensed and insured. We hold a current QBCC licence for structural landscaping and carry public liability insurance for your peace of mind.
Do your projects come with a warranty?
Most of our structural work is covered by a 10-year workmanship warranty, and the materials we use typically come with a 10-year manufacturer’s warranty. However, items like plants and turf are not covered under warranty, and work connected to other contractors may not be eligible for warranty either. We’ll always discuss any exclusions with you on site and clearly outline them in your invoice.